Need help with MoneyBack? Find help for your account, receipts, Cloud Vault, recovery checks, and MoneyBack+ below.
A MoneyBack account is optional. You can use MoneyBack and purchase MoneyBack+ without registering. Sign in with Apple only if you want Cloud Vault backup and sync across devices.
You can scan or choose a receipt or order screenshot in MoneyBack. Signed-in purchases can be saved to your private Cloud Vault and restored after reinstalling the app or signing in again.
MoneyBack can research possible price-adjustment, return, warranty, and other purchase-recovery paths. Results are informational and are not guarantees. Merchants and warranty providers make final eligibility and remedy decisions.
MoneyBack+ subscriptions are purchased through Apple. If an eligible subscription is not showing, use Restore Purchases in MoneyBack. You can manage or cancel subscriptions through your Apple Account.
You can permanently delete your MoneyBack account from Profile in the app. Account deletion is designed to remove your account, Cloud Vault records, and private receipt backups associated with it.
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